It’s quite usual for investment apps and banking apps to do these extra checks, to make sure you are who you say you are so your account can be set up securely. 🔒

It shouldn’t take long to get you up and running. You’ll just need to take a picture of a form of ID or proof of your home address (or both if needed) when prompted in the app, and send these in.

Any questions about these steps, just drop the team a quick message – they’ll be happy to guide you through this.